Home' Hotel Management : HM AUGUST 2016 Contents More than 100 people attended TIA's recent
revenue management capability workshops,
held in three locations -- and the feedback
We were delighted with the response and
the high number of attendees. It shows that
hotels are investing in sta training and
professional development, which not only
builds the sector's capability but helps with
With record visitor arrivals and very strong
projected growth, ensuring we continue
to attract good numbers of great New
Zealanders into our sector is one of our
Last year TIA led a People and Skills 2025
framework supporting the wider tourism
industry's ambitious growth goals. I am
currently canvassing hotels around the
country to determine whether we need a
specific hotel people and skills strategy. The
anecdotal feedback is that we do, however
to ensure we produce a robust framework
that will guide hotel decision-making around
people and skills, we will need real sector
commitment, including funding.
In the meantime, TIA is working to encourage
more students with the right skills and attitude
to consider tourism as a career. This includes
a quarterly newsletter to keep schools up to
date with the great opportunities tourism
o ers their students.
We also hosted Rotorua region teachers
and students at TRENZ 2016 and entries
opened recently for the 2016 Tourism
Industry Trust New Zealand Tourism
TIA participates on industry advisory boards
for education and training. We are also
encouraging hotel executives to be guest
lecturers at tertiary institutions and are getting
tutors from those organisations to spend time
in hotels to update their sector knowledge.
Infrastructure is a key priority for TIA over
the coming year. As part of that we are
undertaking a major investigation into
infrastructure needs to support strong visitor
growth, and also to encourage regional
dispersal and smooth out seasonality.
Through an independent supplier, our
investigation will assess the infrastructure
available today - capacity constraints at
peak and the capacity available at non-peak;
regional visitation and flows; likely future
demand and associated infrastructure
requirements; a gap analysis; and identifying
barriers to closing those gaps.
Hotels are an important part of the
infrastructure project. It's also about water,
roads, airports, cruise ship facilities, attractions,
broadband, recreation facilities, convention
venues and more.
Sally Attfield is Sector Manager -- Hotels
at Tourism Industry Aotearoa
The lights may have gone out on Vivid Sydney for
another year, but AccorHotels is still revelling in
the festival's success, reporting an impressive 34%
increase in rooms sold, compared to last year's event.
Vivid Sydney is the world's largest festival
of light, music and ideas. It is owned, managed
and produced by Destination NSW, the State
Government's tourism and major events agency.
AccorHotels Chief Operating O cer -- Pacific,
Simon McGrath, praised the organisers of Vivid
Sydney for the decision to extend the program
by five nights this year, which he attributes to the
significant increase in rooms nights sold.
"What an exciting time it was in Sydney, for
locals and visitors alike during Vivid Sydney 2016,"
McGrath said at the conclusion of the festival.
"We congratulate Destination NSW and the
NSW State Government on the decision to extend
the program by five nights this year and continue to
expand the festival outside of Sydney's CBD.
"Vivid Sydney is now spanning well beyond
our CBD hotels, driving business into areas like
Chatswood and Western Sydney's Parramatta, and
we are pleased to report a healthy 34% increase in
rooms sold, compared to last year's event.
"The extended programme has been
instrumental in driving business to Sydney and
has contributed to the significant growth we are
reporting, during a traditionally quieter period."
Situated amongst the Vivid Sydney action, Harbour
Rocks Hotel MGallery by Sofitel's General Manager
Dylan Cole said: "The majority of guests were repeat
Vivid Sydney guests, wanting to experience the
excitement of the festival again this year, and our food
and beverage sales are up 24% month-to-date versus
the same period last year which is outstanding."
Novotel Sydney on Darling Harbour, General
Manager, Richard Holt said: "The Ternary
Restaurant saw a 32% increase in sales compared to
the same period last year. The atmosphere in the
restaurant has been electric, with guests enjoying
our handy Vivid Sydney map and the glow fun
packs proved very popular with the kids this year, as
was the return of our Vivid Sydney-inspired cocktail
100's and 1,000's, for the adults."
Pullman Quay Grand Sydney Harbour General
Manager, Cleo Seaman, said: "Our guests
absolutely loved seeing the light installations
expand through The Royal Botanic Garden Sydney
with the Cathedral of Light, and our food and
beverages sales at Q Dining are up 12%."
AccorHotels post significant
numbers for Vivid Sydney festival
Hilton's Melbourne hotels have partnered with
Ugg Australia to create a winter wonderland inside
several guest rooms.
With faux snow, soft twinkling lights and luxe
fur rugs adorning the bed, walls and floor in the
Nordic-themed rooms, it's a winter wonderland at
Hilton Melbourne South Wharf and DoubleTree
by Hilton Melbourne Flinders Street until the end
During their stay, guests will also enjoy access to a
specially designed winter room service menu featuring
slow cooked meats, spiced pastries and mulled wine.
"Everyone who travels to Melbourne in winter
knows it can be quite chilly, so we're thrilled to be
able to provide a unique and restful escape when
the temperature drops" said Clinton Farley, General
Manager, DoubleTree by Hilton Melbourne
Partnering with family owned and operated
Australian sheepskin manufacturer, Ugg Australia,
the collaboration comes in celebration of the local
Melbourne business' 35th anniversary.
Two signature rooms were collaboratively
designed by Ugg Australia's five employees to
evoke the "ultimate in luxury, elegance and comfort".
"We're delighted to have partnered with Ugg
Australia to style the hotel's first ever luxury Winter
Wonderland experience," said Craig Bonnor,
General Manager, Hilton Melbourne South Wharf.
Hilton Melbourne South Wharf and DoubleTree
by Hilton Melbourne Flinders Street each have their
own Winter Wonderland room available for the
general public to book until the end of August.
HILTON'S MELBOURNE HOTELS
CREATE UGG THEMED ROOMS
Hilton ambassador Brodie Harper and
family in an Ugg-themed room
Lights up: Vivid Sydney 2016
12 HM The Business of Accommodation
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