Home' Hotel Management : HM JUNE 2016 Contents Attending last month's AHICE conference
really highlighted to me how well the
New Zealand hotel sector is doing on an
While we in New Zealand knew it had been
a record-breaking peak season, with the
busy-ness stretching well into the shoulder
season, it came as a surprise to a number of
our Australian colleagues.
Our peak rates in Auckland and Queenstown
are rapidly approaching those of comparable
properties in Sydney and Melbourne.
But we are all facing similar challenges in
finding the right people with the right skills,
and smoothing out peaks and lows in demand.
It is challenges like these that have come to
the fore in a report called 'Tourism 2025 - Two
Years On', released during TRENZ in May.
In the two years since the Tourism 2025
growth framework was launched in March
2014, the industry's performance has
exceeded all forecasts. We are well ahead of
the growth rate needed to reach our NZD$41
billion goal by 2025.
The report rea rms the Tourism 2025 growth
framework and its five themes: Insight; Target
for Value; Productivity; Visitor Experience;
However, the industry's rapid growth means we
need to pay more attention to specific elements
that reflect the challenges of growth and the
changing international operating context of
tourism, particularly to scale up the overall
capacity of the tourism sector and to ensure the
sustainability of the growth being generated.
We were also excited to launch TIA's new
identity during TRENZ. Tourism Industry
Aotearoa is our new name, supported by new
branding and a new website www.tia.org.nz
Our new identity better reflects TIA's role as
the voice of New Zealand's tourism industry.
It signals that we are not simply a membership
association but are strongly focused on being
the advocate for the whole tourism industry.
By incorporating Aotearoa into our name we
are also deliberately referencing the culture
which is the unique attribute of our country's
tourism o ering.
TIA's new logo represents the connectivity
and alignment which we o er the industry. By
working together, we can accomplish what no
single member or sector group could achieve
And our new website makes it much easier for
hoteliers to find information of relevance to
their sector and interests.
It's an exciting time for TIA and the hotel
sector. It has been great to catch up with many
of you at various events over the last few
weeks, and I'm looking forward to progressing
many of the issues touched on in this column.
Sally Attfield is Sector Manager -- Hotels
at Tourism Industry Aotearoa
Quest's Zed Sanjana and
Thankyou's Daniel Flynn
Over one million bottles of Thankyou water will be
distributed to Quest Apartment Hotel guests this
year, launching the global consumer movement's
first accommodation partnership.
Through the provision of bottled Thankyou
water across all Australian properties, Quest
Franchisees and guests will raise money for life
changing projects in India, Bangladesh, Vietnam,
Timor Leste, Tanzania and Zimbabwe.
For the next 12 months, guests will receive a
complimentary bottle of Thankyou water at the
beginning of their stay, and be encouraged to
purchase additional bottles to support
developing nations gaining access to clean water,
food, health and sanitation facilities.
Announcing the partnership, Quest CEO Zed
Sanjana said it was the first national initiative of
this type for the business, and the company was
determined to support a program that would
inspire and educate guests -- with the potential to
make a real di erence.
"We know that most of our guests have a strong
social conscience, and would like to partner with us
in making a positive di erence in the world," he said.
"The majority of guests purchase water when
they stay at our properties, and so the Thankyou
water partnership made sense to us as a way to
make a significant impact, simply by swapping our
existing bottled water supplier to Thankyou."
With 7,500 rooms across Quest's Australian
properties, the company has estimated it is likely
to provide donations from the sale of around 1.8
million bottles of water, impacting more than 2,000
people in developing nations.
Thankyou co-founder and MD, Daniel Flynn is
excited by Quest's decision to stock the range of
"This a huge win for Thankyou and our goal to
eradicate global poverty," he said.
"We love what Quest is about and what's
exciting is that in the first year of stocking Thankyou
water in their hotels, Quest will fund an estimated
2000 people with access to safe water.
"We can't wait to see that number grow and grow
as our partnership continues into the future," he said.
QUEST AND THANKYOU PARTNER UP
Rydges Hotels and Resorts has opened the doors
to its newest hotel in Fortitude Valley, o ering
stylish contemporary accommodation while paying
homage to its location within the historically rich
Brisbane Showgrounds precinct.
Positioned adjacent to the Showgrounds
precinct and opposite the Royal International
Convention Centre (RICC), Rydges Fortitude
Valley was envisaged as regional Queensland's
home in the city, providing convenient and luxurious
accommodation for guests attending Brisbane's
celebrated Ekka or the many other events and
festivals held in the district throughout the year.
Rydges Fortitude Valley General Manager
Matthew Hurley said the 208-room hotel would
meet the future needs of this evolving lifestyle
destination, that is currently undergoing a AUD$2.9
billion major redevelopment by RNA and Lendlease.
"Rydges Fortitude Valley is delighted to
welcome guests as we bring a new dimension in
world-class service for both business and leisure
travellers seeking a warm and personal experience
while taking advantage of all the latest amenities on
o er at the hotel," Hurley said.
"We are pleased to play a key role in the growth
of tourism in the vibrant city of Brisbane, while
focusing on maintaining the aesthetic of rural
Queensland in keeping with our location's rich
history," he said.
The hotel's opening formed part of the second
stage of the RNA's Brisbane Showgrounds
Regeneration Project, which is expected to deliver
$300 million annually in economic benefits to the
state, while creating more than 2,000 jobs.
Rydges Fortitude Valley embodies an aesthetic
of urban chic with an equal focus on comfort and is
located in the heart of Bowen Hills, where crowds
have gathered since 1875 to celebrate the Royal
Dining options including the signature Six Acres
Restaurant, which o ers guests a farm-to-the-table
experience, while The Paddock Bar serves up classic
cocktails and modern creations. The site also boasts a
fully equipped gymnasium and heated outdoor pool.
New Rydges opens in Brisbane's
Now open: Rydges Fortitude Valley
12 HM The Business of Accommodation
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